Roto-Rooter Plumbing & Drain Services
Review Summary
Roto-Rooter receives positive reviews for:
- Prompt and efficient service: Often providing same-day appointments and quick solutions.
- Professionalism: Technicians are described as knowledgeable, polite, and thorough in explaining issues and costs.
- Cleanliness: Technicians are noted for cleaning up after themselves and sometimes wearing shoe covers.
- Customer service: Praised for helpful and friendly phone support.
- Effectiveness: Successfully resolving various plumbing issues, including clogged toilets and leaks.
- Reliability: Recommended for sewer needs and overall plumbing services.

Reviews
View All on Google4.8
(146 reviews)
Jawaune Crowe
Mathew came out and checked our toilet because it was bagging up from time to time. He ran the auger and it cleaned everything out. We truly appreciate the service as our toilet is definitely flushing a million times better!
Albertus A
I called with a water leak around the base of my toilet issue. It wasnโt an emergency because I have another bathroom. The only issue was that I had guests staying through the holiday. Redonna(sp) took my call and informed me of what to expect, pricing, and made an appointment for the next day. She called back and gave me an appointment for the same day due to cancellation. The technician arrived on time and promptly checked to see what the issue was. He explained the problem and costs to me prior to doing the job. He completed it in a very timely manner and cleaned up. Additionally, he was very professional and personable.
Richard Kirk
Tech was on time and brought all his nesssessory tools and equipment to do his job. Mathew was very polite and took the time to explain what and where my problem was. I can without question recommend Mike Murphy as well as Roto Router for your sewer needs
Regina Sepulvado
Very professional, fast service. Service men were very knowledgeable and diagnosed and treated the problem within an hour. Will definitely recommend this company. Thank You for fixing our plumbing issue.
Caylin Roberts
Called multiple plumbers when my only toilet got clogged. Roto-Rooter had the earliest available time to come help. They were very quick and did exactly what I needed. The price was higher than another plumberโs quote for the same job, but they were able to come several hours earlier so I figured it was worth it, especially since it was the only toilet in the house.
Jerard Wills
Paul and Matt were more than exceptional on the call. They were knowledgeable and very thorough with explaining things to me. Not to mention Pam and Dawn in customer service, I could hear their pleasure and smiles through phone to assist me again 8years later with a new problem. You guys rock! The best in town in my book. Recommending to my entire neighborhood!๐๐
ladonna taylor
Stop looking, these are the plumbers you need! I not only got a same day appointment they were here 45 minutes after I called. Eli was amazing! He was professional, knowledgeable and had my problem fixed quickly. He didnโt make a mess and even wore slippers to cover his shoes! My first choice in plumbing and I highly recommend them!
Holly Ellis
Outstanding service!!! Went above and beyond to fix my plumbing issues!!! Would absolutely recommend this company to friends, family, or anyone who needs a plumber!